Return Policy

Sometimes, you’re just not happy with a product and we get it! If you are unhappy with your product for any reason, just send it back to us and we will gladly refund you the purchase price, minus a $5 handling fee.

Unfortunately, we are currently unable to reimburse customers for return shipping.

Damaged Items

If your product arrives damaged, please take a photograph of the product and send it to us, so we can arrange and send a replacement to you ASAP.

Clearance/Sale Items

Clearance and Sale items are final sale and cannot be returned or exchanged. Any questions regarding a return or exchange can be sent to oldtimecandleco@gmail.com or by filling out the contact us form.